Furloughed United Airlines flight attendants picketed more than a dozen airports on Tuesday to protest ongoing operational disruptions.
United Airlines says it has worked hard to combat these issues.
Yet ‘fed up’ flight attendants have taken part in the picket, dubbed the Day of Action, at 14 US airports in Guam and London, demanding that the carrier address ongoing operational disruptions which they say are have “tangibly affected” them and their passengers.
Many of them held signs that read: “Can you hear us now” and “Solutions, not excuses.”
PILOTS UNION WARNS OF MORE FLIGHT DELAYS AND CANCELLATIONS
The Association of Flight Attendants-CWA (AFA-CWA), the union representing flight attendants who picket, says United management has failed, in part, to properly manage crew schedules, which which has resulted in tens of thousands of delays and cancellations, and that is not taking full responsibility.
“Flight attendants are on the front line when an operational meltdown occurs, and they are expected to respond to passenger concerns,” the AFA-CWA said in a statement. “But recently, flight attendants have found themselves empty-handed or left without the support of the management that runs the airline.”
The union continued: “United management continues to expect flight attendants ‘to make it work’. Meanwhile, management blames others – air traffic control, flight attendants, pilots – but themselves for operational issues.”
REGIONAL AIRLINE HAS A SOLUTION FOR PILOT SHORTAGE
The group cited cancellations last week linked to the failure of mandatory inspections for some of United’s Boeing 777-200s.
In total, United Airlines canceled about 18 flights when it realized that some of the aforementioned planes had failed to pass the required wing leading edge inspections, despite working to rebook passengers.
United Airlines told FOX Business that it “has worked hard to reduce wait times for flight attendants to speak to a crew planner, including more hires and adding digital options for certain items”.
During the company’s latest earnings call, United Airlines President Brett Hart said the carrier “continues to work with the U.S. Department of Transportation on operational disruptions and challenges affecting the aviation industry and our customers. “.
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Hart told analysts that with an active partnership with the government and the Federal Aviation Administration, he hopes to “address the key drivers of these challenges and find solutions together.”
He further noted that the airline had already “seen early signs of progress” and had even received a waiver to reduce its Newark schedule to make remaining flights more reliable.
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The Associated Press contributed to this report.